Order Cancellation

This flow allows you to cancel a specific order, indicating:

• whether the order should be refunded (the refund, if made, occurs on the original payment method);
• whether the customer should be notified;
• the cancellation reason.

Note

Stock restocking is not performed in case of cancellation.

Structure

{
    "orderName": "#1082",
    "shouldBeRefunded": true,
    "notifyCustomer": true,
    "reason": "Product not available"
}

Destination configuration

Configure a Shopify destination and associate it with the flow.

Field	Value	Notes
Destination Type	Shopify
Operation	Order cancellation	POST /egress/order-cancellation
GraphQL endpoint URL	https://SHOPIFYURL.myshopify.com/	Shopify Admin GraphQL endpoint URL
Admin API access token	shpat_CODICEALFANUMERICO	Or Client ID (API key) + Client secret — see Authentication
Client ID (API key)	YOUR_CLIENT_ID
Client secret	YOUR_CLIENT_SECRET

Deprecated — previous configuration (HTTP Adapter)

Deprecated

Configuration via HTTP Adapter with Base Url, Resource Path, and x-api-key header in Settings Override is deprecated. Use the Shopify destination configuration described above.

In addition to the basic data flow configuration, the following Settings Override settings were required:

Field	Value	Notes
Base Url	https://adapter.flowlyze.io	Adapter URL
Resource Path	/api/adp/shopify/egress/order-cancellation	Adapter path for order cancellation flow
Headers :: x-api-key	**********	API key for endpoint interaction verification
Headers :: x-shopify-graphql-url	https://SHOPIFYURL.myshopify.com/	Shopify shop URL to connect to
Headers :: x-shopify-access-token	shpat_CODICEALFANUMERICO	Secret of the custom app created for integration