Importazione Ordini
Gli ordini di Shopify vengono recuperati attivamente da Flowlyze.
Le informazioni recuperate sugli ordini includono:
- il canale di vendita (Channel).
- le informazioni di base dell'ordine (per esempio nome, identificativo, ecc.).
- le tasse e i prezzi associati all'ordine.
- gli sconti presenti nell'ordine.
- il cliente associato (Customer): informazioni sul cliente associato all'ordine.
- gli indirizzi di spedizione e fatturazione (ShippingAddress e BillingAddress): dettagli degli indirizzi di spedizione e fatturazione dell'ordine.
- le transazioni eseguite (Transactions): dati sulle transazioni di pagamento.
- i fulfillment (Fulfillments e FulfillmentOrders): informazioni che riguardano i fulfiullment dell'ordine.
- gli articoli presenti (LineItems): dettagli sugli articoli inclusi nell'ordine.
- le spedizioni (ShippingLines): informazioni sulle spese di spedizione.
- le location assegnate (AssignedLocations): indica quali SKU e quantità devono essere prelevati da ogni location.
- i metadati (Metadata): campo all'interno del quale è possibile trovare dati aggiuntivi specifici dell'ordine shopify, inclusi dettagli come lo stato dei fulfillment (riportato esattamente come mostrato su Shopify, senza alcuna trasformazione).
- l'operatore dell'ordine (OrderOperator): staff member che ha eseguito l'ordine (es. Shopify POS), disponibile se l'header
x-include-staff-member-infoètrue. Richiede lo scoperead_users. L'app deve essere una finance embedded app oppure installata su uno store Shopify Plus o Advanced. Per abilitare lo scope, contattare Shopify Support.
L'Adapter aggiunge un tag all'ordine per verificarne l'avvenuta esportazione (EXPORT) ed evitare invii duplicati
verso la destinazione, ma solo se l'header di sincronizzazione unica è impostato a true.
Questo comportamento consente di sincronizzare un ordine una sola volta, ignorando eventuali aggiornamenti successivi
(comportamento opzionale, configurabile tramite header).
Se l’header non è valorizzato, il tag non viene aggiunto e l’ordine può essere esportato più volte.
💡 Ordini recenti ignorati per coerenza dei dati
Durante il processo di scaricamento degli ordini, vengono esclusi gli ordini aggiornati negli ultimi 10 secondi. Questa scelta serve a garantire una maggiore consistenza dei dati, poiché subito dopo una modifica su Shopify alcune informazioni potrebbero non essere ancora completamente sincronizzate.
Configurando correttamente il flusso e l’utilizzo del valore incrementale, gli ordini temporaneamente esclusi verranno recuperati automaticamente all’iterazione successiva, garantendo che nessun dato venga perso.
warning
Compatibilità con i piani Shopify
Utilizzando questo endpoint con uno store Shopify su piano Basic, saranno disponibili solo informazioni limitate sul cliente all'interno dei dati dell'ordine, a causa delle restrizioni dell'API di Shopify.
Configurazione del Flusso Ordini (attivo)
Dopo aver creato la destinazione, che nel caso di un flusso attivo può essere
un database o un endpoint,è necessario configurare il flusso attivando la schedulazione
(Schedulation Enabled) e impostandolo come segue:
| Campo | Valore | Note |
|---|---|---|
Name | es. active-flow-order | Nome della schedulazione |
Cron Expression | */5 * * * * | Ogni quanto si vuole eseguire il recupero degli ordini (es. */5 * * * * -> ogni 5 minuti) |
Source Type | http | Il tipo di sorgente che deve essere utilizzata |
Url | https://adapter.flowlyze.io/api/adp/shopify/ingress/get-orders-updated-after | Url dell'endpoint che deve essere richiamato (vedi nota a fine tabella) |
Method | GET | Il metodo con cui richiamare l'endpoint |
Headers :: x-api-key | ********** | L'api key di verifica per l'interazione con l'endpoint |
Headers :: x-shopify-graphql-url | https://SHOPIFYURL.myshopify.com/ | Url dello shopify con cui connettersi |
Headers :: x-shopify-access-token | shpat_CODICEALFANUMERICO | Secret della custom app creata per l'integrazione |
Headers :: x-last-order-updated-processed" | es. 2024-11-15T12:00:00Z | Data da cui partire per recuperare gli ordini |
Headers :: x-sync-order-once | true | Booleano per inserire l'ordine una sola volta, non propaga aggiornamenti (default false) |
Headers :: channel-code" | Your Shopify Store | Il nome o il codice del tuo shop di Shopify |
Headers :: x-number-of-orders | 10 | Numero di ordini da recuperare ad ogni chiamata (default 10) |
Headers :: x-include-merchant-info | true/false | Booleano per recuperare le informazioni relative al merchant (default false) |
Headers :: x-include-company-info | true/false | Booleano per recuperare le informazioni relative alla company B2B (default false) |
Headers :: x-include-staff-member-info | true/false | Booleano per recuperare l'operatore che ha eseguito l'ordine, ad esempio con Shopify POS (default false). |
informazioni
Sono disponibili due endpoint distinti, che differiscono solo per l'output:
- Standard:
- URL : https://adapter.flowlyze.io/api/adp/shopify/ingress/get-orders-updated-after
- L'output delle informazioni dell'ordine è semplificato, privo di nodi (nodes) e informazioni di paginazione (pageInfo).
- Legacy:
- URL : https://adapter.flowlyze.io/api/adp/shopify/ingress/get-orders-updated-after-legacy
- L'output include strutture più articolate, con nodi (nodes) e informazioni di paginazione (pageInfo).
Esempio delle informazioni recuperate - comportamento Standard
{
"id": "gid://shopify/Order/6491218379059",
"orderNumber": null,
"orderName": "#1067",
"channel": "demoipaas",
"srcName": "Online Store",
"appSrcName": "Online Store",
"externalRef": {
},
"note": "note",
"tags": [
"EXPORTED"
],
"test": true,
"orderNotes": {
},
"browserIp": null,
"userAgent": null,
"shippingAddress": {
"firstName": "Mario",
"lastName": "Rossi",
"company": null,
"street1": "Via Roma 45",
"street2": null,
"city": "San Casciano in Val di Pesa",
"zip": "50026",
"province": "Firenze",
"provinceCode": "FI",
"country": "Italy",
"countryCode": "IT",
"phone": null
},
"billingAddress": {
"firstName": "Mario",
"lastName": "Rossi",
"company": null,
"street1": "Via Roma 45",
"street2": null,
"city": "San Casciano in Val di Pesa",
"zip": "50026",
"province": "Firenze",
"provinceCode": "FI",
"country": "Italy",
"countryCode": "IT",
"phone": null
},
"customer": {
"id": "gid://shopify/Customer/8047784263987",
"channel": null,
"email": "[email protected]",
"createdAt": null,
"updatedAt": null,
"firstName": "Mario",
"lastName": "Rossi",
"phone": null,
"locale": "en-IT",
"tags": [
"tag1",
"tag2"
],
"acceptsEmailMarketing": false,
"acceptsEmailMarketingDate": null,
"acceptsSmsMarketing": false,
"acceptsSmsMarketingDate": null
},
"company": {
"location": {
"id": "gid://shopify/CompanyLocation/3509518643",
"reference": "ACME-HQ-MILANO",
"name": "Sede Milano"
},
"id": "gid://shopify/Company/3063152947",
"reference": "ACME-001",
"name": "Acme Corporation"
},
"paymentStatus": "PARTIALLY_REFUNDED",
"fulfillmentStatus": "FULFILLED",
"cancelReason": null,
"cancelledAt": null,
"orderItems": [
{
"id": "gid://shopify/LineItem/16060695937331",
"sku": "ABC0015-Green",
"productId": "gid://shopify/Product/9320461205811",
"variantId": "gid://shopify/ProductVariant/49481263317299",
"imageUrl": null,
"bundleCode": null,
"name": "ABC0015 Product - Green / One size",
"requiresShipping": false,
"vendor": "Vendor",
"isGiftCard": false,
"giftCards": [
],
"metadata": null,
"shopTotals": {
"currencyCode": "EUR",
"unitPrice": 284,
"originalUnitPrice": 284,
"totalNetPrice": 284,
"totalPrice": 284,
"originalTotalPrice": 284
},
"customerTotals": {
"currencyCode": "EUR",
"unitPrice": 284,
"originalUnitPrice": 284,
"totalNetPrice": 284,
"totalPrice": 284,
"originalTotalPrice": 284
},
"taxLines": [
],
"taxBreakdown": {
},
"unitWeight": null,
"duties": {
},
"discountAllocations": [
{
"discountCode": "0CXZ7SZP2KRG",
"discountApplicationReference": 0,
"shopDiscountAmount": 7.5,
"customerDiscountAmount": 7.5
}
],
"qtyOrdered": 1,
"qtyShipped": 1,
"qtyRefunded": 1,
"unitAmountDiscounted": 0,
"orderItemNotes": {
},
"itemGroup": null
},
{
"id": "gid://shopify/LineItem/16060695970099",
"sku": "9000Redirect",
"productId": "gid://shopify/Product/9325815791923",
"variantId": "gid://shopify/ProductVariant/49503933530419",
"imageUrl": null,
"bundleCode": null,
"name": "1 Redirect Polo Nord",
"requiresShipping": false,
"vendor": "Nike",
"isGiftCard": false,
"giftCards": [
],
"metadata": null,
"shopTotals": {
"currencyCode": "EUR",
"unitPrice": 30.100000000000001,
"originalUnitPrice": 43,
"totalNetPrice": 43,
"totalPrice": 43,
"originalTotalPrice": 43
},
"customerTotals": {
"currencyCode": "EUR",
"unitPrice": 30.100000000000001,
"originalUnitPrice": 43,
"totalNetPrice": 43,
"totalPrice": 43,
"originalTotalPrice": 43
},
"taxLines": [
],
"taxBreakdown": {
},
"unitWeight": null,
"duties": {
},
"discountAllocations": [
{
"discountApplicationReference": 0,
"shopDiscountAmount": 12.9,
"customerDiscountAmount": 12.9
}
],
"qtyOrdered": 1,
"qtyShipped": 1,
"qtyRefunded": 1,
"unitAmountDiscounted": 0,
"orderItemNotes": {
},
"itemGroup": null
},
{
"id": "gid://shopify/LineItem/16060696002867",
"sku": "",
"productId": "gid://shopify/Product/9289226256691",
"variantId": "gid://shopify/ProductVariant/49362251907379",
"imageUrl": null,
"bundleCode": null,
"name": "Gift Card - $50",
"requiresShipping": false,
"vendor": "Snowboard Vendor",
"isGiftCard": true,
"giftCards": [
{
"id": "gid://shopify/GiftCard/651475321139",
"createdAt": "2025-06-27T08:51:43+00:00",
"amount": 50,
"balance": 50,
"currency": "EUR"
}
],
"metadata": null,
"shopTotals": {
"currencyCode": "EUR",
"unitPrice": 50,
"originalUnitPrice": 50,
"totalNetPrice": 50,
"totalPrice": 50,
"originalTotalPrice": 50
},
"customerTotals": {
"currencyCode": "EUR",
"unitPrice": 50,
"originalUnitPrice": 50,
"totalNetPrice": 50,
"totalPrice": 50,
"originalTotalPrice": 50
},
"taxLines": [
],
"taxBreakdown": {
},
"unitWeight": null,
"duties": {
},
"discountAllocations": [
],
"qtyOrdered": 1,
"qtyShipped": 1,
"qtyRefunded": 0,
"unitAmountDiscounted": 0,
"orderItemNotes": {
},
"itemGroup": null
}
],
"shopTotals": {
"currencyCode": "EUR",
"subTotalPrice": 364.10000000000002,
"totalNetPrice": 369,
"totalPrice": 369,
"totalShippingPrice": 0,
"totalDiscounts": 12.9
},
"customerTotals": {
"currencyCode": "EUR",
"subTotalPrice": 364.10000000000002,
"totalNetPrice": 369,
"totalPrice": 369,
"totalShippingPrice": 0,
"totalDiscounts": 12.9
},
"taxExempt": false,
"taxesIncluded": true,
"taxLines": [
],
"fulfillments": [
{
"id": "gid://shopify/Fulfillment/5752851464499",
"status": "SUCCESS",
"orderName": "#1067",
"shipmentDate": "2025-06-27T08:51:43+00:00",
"lineItems": [
{
"sku": "",
"qty": 1
}
],
"trackingInfo": {
"company": null,
"number": null,
"url": null
},
"notifyCustomer": true,
"locationReference": "gid://shopify/Location/98670936371"
},
{
"id": "gid://shopify/Fulfillment/5752851398963",
"status": "SUCCESS",
"orderName": "#1067",
"shipmentDate": "2025-06-27T08:51:35+00:00",
"lineItems": [
{
"sku": "ABC0015-Green",
"qty": 1
},
{
"sku": "9000Redirect",
"qty": 1
}
],
"trackingInfo": {
"company": "UPS",
"number": "123456789",
"url": "https://www.ups.com/WebTracking?loc=en_US&requester=ST&trackNums=123456789"
},
"notifyCustomer": true,
"locationReference": "gid://shopify/Location/99130769715"
}
],
"transactions": [
{
"id": "gid://shopify/OrderTransaction/7888995123507",
"kind": "SALE",
"status": "SUCCESS",
"processedAt": "2025-06-27T08:08:47Z",
"shopCurrencyCode": "EUR",
"shopAmount": 364.10000000000002,
"customerCurrencyCode": "EUR",
"customerAmount": 364.10000000000002,
"receiptJson": "{\"paid_amount\":\"364.10\"}",
"authorizationCode": "53433",
"gateway": "bogus",
"paymentDetails": {
"avsResultCode": null,
"bin": "1",
"cvvResultCode": null,
"number": "•••• •••• •••• 1",
"company": "Bogus"
}
},
{
"id": "gid://shopify/OrderTransaction/7889032020275",
"kind": "REFUND",
"status": "SUCCESS",
"processedAt": "2025-06-27T08:54:17Z",
"shopCurrencyCode": "EUR",
"shopAmount": 30.100000000000001,
"customerCurrencyCode": "EUR",
"customerAmount": 30.100000000000001,
"receiptJson": "{\"paid_amount\":\"30.10\"}",
"authorizationCode": null,
"gateway": "bogus",
"paymentDetails": {
"avsResultCode": null,
"bin": "1",
"cvvResultCode": null,
"number": "•••• •••• •••• 1",
"company": "Bogus"
}
},
{
"id": "gid://shopify/OrderTransaction/7889056563507",
"kind": "REFUND",
"status": "SUCCESS",
"processedAt": "2025-06-27T09:20:20Z",
"shopCurrencyCode": "EUR",
"shopAmount": 279.10000000000002,
"customerCurrencyCode": "EUR",
"customerAmount": 279.10000000000002,
"receiptJson": "{\"paid_amount\":\"279.10\"}",
"authorizationCode": null,
"gateway": "bogus",
"paymentDetails": {
"avsResultCode": null,
"bin": "1",
"cvvResultCode": null,
"number": "•••• •••• •••• 1",
"company": "Bogus"
}
}
],
"discounts": [
{
"code": "0CXZ7SZP2KRG",
"type": "PERCENTAGE",
"value": 30,
"currency": null,
"targetType": "LINE_ITEM",
"targetSelection": "ENTITLED",
"allocationMethod": "EACH"
}
],
"pickupInStore": false,
"pickupStore": null,
"createdAt": "2025-06-27T08:08:50+00:00",
"updatedAt": "2025-06-27T09:20:21+00:00",
"processedAt": "2025-06-27T08:08:46+00:00",
"closedAt": "2025-06-27T09:20:21+00:00",
"returns": [
{
"id": "gid://shopify/Return/7959314739",
"name": "#1067-R1",
"createdAt": "2026-05-18T14:28:10+00:00",
"status": "CLOSED",
"totalQuantity": 1,
"note": "",
"returnItems": [
{
"id": "gid://shopify/ReturnLineItem/13156909363",
"lineItemId": "gid://shopify/LineItem/17097312862515",
"sku": "9000Redirect",
"quantity": 1
}
],
"exchangeItems": [
{
"id": "gid://shopify/ExchangeLineItem/742850867",
"lineItemId": "gid://shopify/LineItem/17097402057011",
"sku": "ABC0015-Pink",
"quantity": 1
}
],
"returnShipping": [
]
},
{
"id": "gid://shopify/Return/7959675187",
"name": "#1067-R2",
"createdAt": "2026-05-18T14:28:10+00:00",
"status": "CLOSED",
"totalQuantity": 1,
"note": "",
"returnItems": [
{
"id": "gid://shopify/ReturnLineItem/13157368115",
"lineItemId": "gid://shopify/LineItem/478515",
"sku": "ABC0015-Green",
"quantity": 1
}
],
"exchangeItems": null,
"returnShipping": [
{
"id": "gid://shopify/Fee/59769139",
"shopAmount": 4.9000000000000004,
"customerAmount": 4.9000000000000004
}
]
}
],
"refunds": [
{
"id": "gid://shopify/Refund/991362613555",
"createdAt": "2025-06-27T08:54:17+00:00",
"refundNote": null,
"returnNote": "",
"returnReference": "gid://shopify/Return/7959314739",
"returnReason": "",
"orderAdjustments": [
],
"refundLineItems": [
{
"id": "gid://shopify/RefundLineItem/615726448947",
"sku": "9000Redirect",
"restocked": false,
"locationRestockedId": null,
"locationRestockedName": null,
"qtyRefunded": 1,
"shopTotalRefund": {
"currencyCode": "EUR",
"priceSet": 43,
"subTotalPrice": 30.100000000000001,
"totalTaxSet": 0
},
"customerTotalRefund": {
"currencyCode": "EUR",
"priceSet": 43,
"subTotalPrice": 30.100000000000001,
"totalTaxSet": 0
}
}
],
"refundShippingLines": [
]
},
{
"id": "gid://shopify/Refund/991363236147",
"createdAt": "2025-06-27T09:20:20+00:00",
"refundNote": null,
"returnNote": "",
"returnReference": "gid://shopify/Return/7959675187",
"returnReason": "",
"orderAdjustments": [
],
"refundLineItems": [
{
"id": "gid://shopify/RefundLineItem/615727104307",
"sku": "ABC0015-Green",
"restocked": true,
"locationRestockedId": "gid://shopify/Location/99130769715",
"locationRestockedName": "Magazzino 1",
"qtyRefunded": 1,
"shopTotalRefund": {
"currencyCode": "EUR",
"priceSet": 284,
"subTotalPrice": 284,
"totalTaxSet": 0
},
"customerTotalRefund": {
"currencyCode": "EUR",
"priceSet": 284,
"subTotalPrice": 284,
"totalTaxSet": 0
}
}
],
"refundShippingLines": [
]
}
],
"shippingLines": [
{
"id": "gid://shopify/ShippingLine/5175204413747",
"carrierCode": "Standard",
"shopShippingCost": 0,
"customerShippingCost": 0,
"shopShippingDiscount": 0,
"customerShippingDiscount": 0
}
],
"metafields": [
],
"metadata": {
"shopify": {
"displayFulfillmentStatus": "FULFILLED",
"displayFinancialStatus": "PARTIALLY_REFUNDED"
}
},
"assignedLocations": [
{
"locationCode": "gid://shopify/Location/99130769715",
"locationName": "Magazzino 1",
"assignedItems": [
{
"sku": "ABC0015-Green",
"quantity": 1
}
]
},
{
"locationCode": "gid://shopify/Location/98670969139",
"locationName": "Magazzino 2",
"assignedItems": [
{
"sku": "9000Redirect",
"quantity": 1
}
]
}
],
"shop": {
"id": "gid://shopify/Shop/88163483955",
"timeZone": "America/New_York",
"timeZoneOffset": "-0400"
},
"merchantInformation": {
"company": "Nome Azienda S.r.l.",
"name": "Entità Legale IT",
"id": "gid://shopify/BusinessEntity/123456789",
"primary": true,
"street1": "Via Roma 10",
"street2": null,
"city": "Milano",
"zip": "20100",
"province": "MI",
"countryCode": "IT",
"paymentAccount": {
"accountOpenerName": "Mario Rossi",
"country": "IT",
"currency": "EUR",
"id": "gid://shopify/PaymentAccount/987654321"
}
},
"orderOperator": {
"id": "gid://shopify/StaffMember/123456789",
"name": "Mario Rossi",
"email": "[email protected]",
"phone": "+39 333 1234567"
}
}
Esempio delle informazioni recuperate - comportamento Legacy
{
"Channel": "demoipaas",
"Name": "#1067",
"ProcessedAt": "2025-06-27T08:08:46+00:00",
"CancelledAt": null,
"ClosedAt": "2025-06-27T09:20:21+00:00",
"CancelReason": null,
"CurrencyCode": "EUR",
"CustomerLocale": "en-IT",
"Note": "note",
"CustomAttributes": [
],
"Tags": [
"EXPORTED"
],
"App": {
"Id": "gid://shopify/App/580111"
},
"Confirmed": true,
"ConfirmationNumber": "V0NN5Q8F7",
"Email": "[email protected]",
"EstimatedTaxes": false,
"TaxesIncluded": true,
"TaxExempt": false,
"PresentmentCurrencyCode": "EUR",
"Test": true,
"ClientIp": "93.151.141.252",
"DiscountApplications": {
"Nodes": [
{
"AllocationMethod": "EACH",
"TargetSelection": "ENTITLED",
"TargetType": "LINE_ITEM",
"Index": 0,
"Code": "0CXZ7SZP2KRG",
"Value": {
"Amount": null,
"CurrencyCode": null,
"Percentage": 30
}
}
],
"PageInfo": {
"HasNextPage": false,
"EndCursor": "eyJsYXN0X2lkIjowLCJsYXN0X3ZhbHVlIjowfQ=="
}
},
"CurrentSubtotalPriceSet": {
"ShopMoney": {
"Amount": 50,
"CurrencyCode": "EUR"
},
"PresentmentMoney": {
"Amount": 50,
"CurrencyCode": "EUR"
}
},
"CurrentTotalPriceSet": {
"ShopMoney": {
"Amount": 54.899999999999999,
"CurrencyCode": "EUR"
},
"PresentmentMoney": {
"Amount": 54.899999999999999,
"CurrencyCode": "EUR"
}
},
"CurrentTotalDiscountsSet": {
"ShopMoney": {
"Amount": 0,
"CurrencyCode": "EUR"
},
"PresentmentMoney": {
"Amount": 0,
"CurrencyCode": "EUR"
}
},
"CurrentTotalTaxSet": {
"ShopMoney": {
"Amount": 0,
"CurrencyCode": "EUR"
},
"PresentmentMoney": {
"Amount": 0,
"CurrencyCode": "EUR"
}
},
"CurrentTotalDutiesSet": null,
"CurrentTotalAdditionalFeesSet": null,
"OriginalTotalDutiesSet": null,
"OriginalTotalAdditionalFeesSet": null,
"TotalOutstandingSet": {
"ShopMoney": {
"Amount": 0,
"CurrencyCode": "EUR"
},
"PresentmentMoney": {
"Amount": 0,
"CurrencyCode": "EUR"
}
},
"SubtotalPriceSet": {
"ShopMoney": {
"Amount": 364.10000000000002,
"CurrencyCode": "EUR"
},
"PresentmentMoney": {
"Amount": 364.10000000000002,
"CurrencyCode": "EUR"
}
},
"TotalPriceSet": {
"ShopMoney": {
"Amount": 369,
"CurrencyCode": "EUR"
},
"PresentmentMoney": {
"Amount": 369,
"CurrencyCode": "EUR"
}
},
"TotalDiscountsSet": {
"ShopMoney": {
"Amount": 12.9,
"CurrencyCode": "EUR"
},
"PresentmentMoney": {
"Amount": 12.9,
"CurrencyCode": "EUR"
}
},
"CartDiscountAmountSet": {
"ShopMoney": {
"Amount": 12.9,
"CurrencyCode": "EUR"
},
"PresentmentMoney": {
"Amount": 12.9,
"CurrencyCode": "EUR"
}
},
"TotalTaxSet": {
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